Clear expectations for safe and professional support
Pocket Maths Tutor is committed to providing a safe, respectful and transparent learning environment for students and their families.
View policy documentsThe policy documents below explain how PMT manages Membership, payments, privacy, safeguarding, conduct, Pocket Support and complaints.
Policies designed to support students, parents and PMT
The documents on this page set out the standards, procedures and responsibilities that apply when using Pocket Maths Tutor.
Parents and guardians should read the Terms and Conditions, Privacy Policy, Safeguarding Policy and Code of Conduct before Membership begins.
When a student opens Pocket Support for the first time, the current Pocket Support rules are shown inside the authenticated platform. The student must acknowledge those rules before using the service, and PMT records the rules version and time.
The Complaints Policy explains how to raise a concern if something has not met the standard you expected.
Read or download the full PMT policies
Each document opens as a PDF in a new browser tab. You can then read, save or print the document as required.
Safeguarding Policy
Explains how Pocket Maths Tutor promotes student welfare, maintains professional boundaries and responds to safeguarding concerns.
Terms and Conditions
Covers Membership, the reservation payment, recurring billing, cancellations, live lessons, recordings, Pocket Support and optional one-to-one sessions.
Read Terms and ConditionsPrivacy Policy
Explains what personal information PMT collects, why it is used, how it is protected, how long it is retained and the rights available under data-protection law.
Read Privacy PolicyComplaints Policy
Sets out how parents and guardians can raise a concern or formal complaint, along with the response and investigation process.
Read Complaints PolicyCode of Conduct
Explains the standards of behaviour expected from students using live lessons, Pocket Support, recordings and PMT learning resources.
Read Code of ConductThese documents should be read together. Pocket Support's service-specific rules are acknowledged by the student inside Pocket Support on first use. Where safeguarding concerns arise, student welfare and safeguarding responsibilities take priority.
Raising a safeguarding concern
Michael Thompson is the Designated Safeguarding Lead for Pocket Maths Tutor.
Parents and guardians should contact PMT promptly where they have a safeguarding concern connected to a student's use of Pocket Maths Tutor.
Safeguarding information is handled carefully and shared only where necessary to protect a child, respond to a concern or meet legal and professional responsibilities.
Read the full Safeguarding PolicyContact and registration information
Pocket Maths Tutor is operated by Michael Thompson as a sole trader.
Business details
Trading name: Pocket Maths Tutor
Owner: Michael Thompson
Business status: Sole trader
Address:
60 Charter Road
Axminster
Devon
EX13 5GR
Contact and data protection
Email:
hello@pocketmathstutor.com
Website:
pocketmathstutor.com
ICO registration number:
ZC083946
Have a question about a PMT policy?
Contact Pocket Maths Tutor for clarification or use the Membership enquiry form if your question relates to whether PMT is suitable for your child.
