Clear policies, safe practice and professional standards
Pocket Maths Tutor puts trust, safeguarding and clear expectations at the centre of its work. These policies explain how PMT operates, how we support students and what families can expect.
Parents should feel confident about how PMT works
Policies should not be hidden away or hard to understand. Therefore, this page brings together the key Pocket Maths Tutor documents so families can review safeguarding, conduct, data protection and service expectations in one place.
Safeguarding first
PMT follows clear safeguarding expectations so students can learn in a safe, professional and respectful environment.
Clear expectations
Policies explain how PMT manages membership, support, conduct, cancellations, privacy and complaints.
Transparent communication
Parents should know what to expect before joining and should be able to ask questions if anything is unclear.
View Pocket Maths Tutor policies
The following PDF documents set out the main policies and expectations for Pocket Maths Tutor. Together, they help families understand how PMT works before joining.
Safeguarding Policy
Explains PMT’s safeguarding principles, safer working practices, online safety expectations and procedures for responding to concerns.
Terms and Conditions
Explains how services work, including access, payments, cancellations, Pocket Support, acceptable use and limitations.
Privacy Policy
Explains how PMT collects, stores and uses personal data in line with UK GDPR and data protection expectations.
Complaints Policy
Explains how concerns or complaints can be raised and how PMT will respond fairly, clearly and professionally.
Code of Conduct
Sets expectations for respectful behaviour, session conduct and appropriate use of PMT support and resources.
Questions about policies?
If you are unsure about anything in the policies, you are welcome to ask before joining or using PMT services.
Safeguarding and privacy are built into how PMT operates
Pocket Maths Tutor works with children and young people, so safeguarding and professional boundaries are essential. PMT delivers student support through appropriate systems, and all communication should remain professional and purposeful.
If you have a safeguarding concern or a question about data protection, please contact hello@pocketmathstutor.com.
Key points for families
- PMT takes safeguarding concerns seriously
- professional boundaries guide student support
- PMT handles student and parent data carefully
- Stripe processes payments securely
- PMT reviews policies regularly and updates them when needed
ICO Registration Number:
Have a question about a policy?
If anything is unclear, please email Pocket Maths Tutor before signing up. I will then help explain the relevant policy or next step.
